Sentara Norfolk General Hospital
Quality Measures vs National Average
Patient Safety
6 of 8 measures reportedMortality (Death Rates)
8 of 8 measures reportedReadmission Rates
10 of 11 measures reportedWhat This Means
- • Better = this hospital performs better than the national average on that measure
- • Same = no statistically significant difference from national average
- • Worse = this hospital performs worse than the national average
Source: CMS Hospital Compare. Data reflects the most recent reporting period.
Procedure Outcomes
| Procedure | Rate | Volume | vs National |
|---|---|---|---|
| Heart Attack (AMI) | 12.5% | 269 | Avg |
| Heart Failure | 10% | 676 | Avg |
| Pneumonia | 14.2% | 299 | Avg |
| COPD | 7.6% | 60 | Avg |
| Stroke | 14.9% | 313 | Avg |
| Coronary Bypass (CABG) | 1.7% | 463 | Avg |
| Overall Mortality | 3.6% | 2,610 | Avg |
| Patient Safety (Composite) | 1.38% | — | Worse |
Lower rates indicate better outcomes. Volume reflects patient count during the reporting period. Source: CMS Complications and Deaths data.
Is Sentara Norfolk General Hospital a Good Hospital?
Sentara Norfolk General Hospital has a trust score of 70/100 and a 4-star CMS rating — above average quality. Located in Norfolk, VA, it is an acute care hospital with emergency services and is designated birthing-friendly.
How It Compares in Norfolk
#1
Rank in city
3
Hospitals
70 vs 58
Score vs city avg
3.5/5
City avg rating
Frequently Asked Questions
Is Sentara Norfolk General Hospital a good hospital?
Sentara Norfolk General Hospital is an acute care hospital in Norfolk, VA with a 4/5 CMS star rating. Trust score: 70/100. It is rated above average.
Where is Sentara Norfolk General Hospital located?
Sentara Norfolk General Hospital is located at 600 Gresham Dr, Norfolk, VA 23507. Phone: (757) 388-3000.
What is the star rating for Sentara Norfolk General Hospital?
Sentara Norfolk General Hospital has a 4/5 star rating from CMS (Centers for Medicare & Medicaid Services). This rating is based on mortality, safety, readmission, patient experience, and timeliness measures.
Does Sentara Norfolk General Hospital have an emergency room?
Yes, Sentara Norfolk General Hospital provides emergency services.
What This Hospital Charges
| Procedure | Charges | Actual Paid | Savings |
|---|---|---|---|
SEPTICEMIA OR SEVERE SEPSIS WITHOUT MV >96 HOURS WITH MCC 315 patients/yr | $87,872 | $21,522 | 76% less |
PERCUTANEOUS AND OTHER INTRACARDIAC PROCEDURES WITHOUT MCC 303 patients/yr | $70,024 | $27,465 | 61% less |
HEART FAILURE AND SHOCK WITH MCC 251 patients/yr | $50,754 | $14,058 | 72% less |
ENDOVASCULAR CARDIAC VALVE REPLACEMENT AND SUPPLEMENT PROCEDURES WITHOUT MCC 201 patients/yr | $120,378 | $39,611 | 67% less |
ENDOVASCULAR CARDIAC VALVE REPLACEMENT AND SUPPLEMENT PROCEDURES WITH MCC 191 patients/yr | $159,796 | $52,066 | 67% less |
ACUTE MYOCARDIAL INFARCTION, DISCHARGED ALIVE WITH MCC 165 patients/yr | $74,027 | $18,134 | 76% less |
CORONARY BYPASS WITHOUT CARDIAC CATHETERIZATION WITH MCC 117 patients/yr | $216,726 | $56,568 | 74% less |
CIRCULATORY DISORDERS EXCEPT AMI, WITH CARDIAC CATHETERIZATION WITH MCC 92 patients/yr | $112,084 | $24,373 | 78% less |
CORONARY BYPASS WITHOUT CARDIAC CATHETERIZATION WITHOUT MCC 91 patients/yr | $163,736 | $39,795 | 76% less |
INTRACRANIAL HEMORRHAGE OR CEREBRAL INFARCTION WITH MCC 87 patients/yr | $84,430 | $19,426 | 77% less |
Charges = what the hospital bills. Actual Paid = what Medicare pays (the fair market rate). Source: CMS Medicare Inpatient Hospitals by Provider and Service (2024).
Quick Facts
- Type
- Acute Care Hospitals
- Ownership
- Voluntary non-profit - Other
- County
- Norfolk City
- Emergency Services
- Yes
- Birthing Friendly
- Yes
- Facility ID
- 490007